Terms and Conditions

Terms and Conditions – Claudia Alves

Welcome to Claudia Alves Jewelry, where we believe in offering more than just jewelry – we provide unique treasures that tell your story. By browsing our site and making a purchase, you agree to our terms and conditions, crafted to ensure a seamless and enjoyable experience for all our valued customers.

Purchasing & Payments:

At Claudia Alves Jewelry, your security is our priority. All transactions are processed securely, safeguarding your personal and payment information. We accept multiple payment options, including major credit cards and popular digital wallets. After completing your purchase, you will receive an order confirmation via your registered email, so please verify your information is correct.

Shipping & Delivery:

We are dedicated to delivering your jewelry promptly and efficiently. Shipping times may vary based on your location, but we aim to dispatch your order as quickly as possible. We offer both domestic and international shipping, complete with real-time tracking, allowing you to follow your order's journey every step of the way.

Returns & Exchanges:

Your satisfaction matters to us. If you are not entirely pleased with your purchase, we have a straightforward return and exchange policy. Contact our customer support team within 14 days of receiving your item to begin the return process. Please ensure that the jewelry is in its original, unworn condition to qualify for a full refund or exchange.

Warranty & Authenticity:

Every piece from Claudia Alves Jewelry is accompanied by a manufacturer's warranty, guaranteeing both authenticity and quality. Should you experience any issues with your jewelry, our team is ready to assist you in arranging repairs or replacements as outlined in the warranty terms.

At Claudia Alves Jewelry, we cherish your trust and strive to provide you with an extraordinary shopping experience.